Frequently asked questions

Clear answers before you begin.

Helpful information about QR memorial pages, plaques, tributes, and keeping a memorial online with care.

What is a QR memorial page?

It is a dedicated online memorial page opened by scanning a QR code, usually placed on a plaque or near a resting place.

Do visitors need to install an app?

No. The QR code opens the memorial website directly in the visitor's phone browser.

Can tributes be checked before they appear?

Yes. Public tributes are moderated before they appear, helping keep the memorial respectful.

What if we do not have all the details yet?

That is completely fine. You can begin with the basics, and we will contact you to collect the wording and photographs when you are ready.

Can photos be added to a memorial?

Yes. Memorials can include a portrait photograph, a cover image, and a gallery of shared photographs.

What happens after payment?

We contact you personally to gather the details, photos, and wording needed to prepare the memorial for approval.

Is the first year included?

Yes. Every memorial includes the first year online, followed by a simple yearly renewal to keep the page live and accessible.

Can a memorial include a private family area?

Yes. A private Family Space can be enabled for family members to share personal memories behind a passcode.